[19 November 2024]
This Privacy Data Policy outlines the practices and procedures we employ to protect the privacy and personal data of users of our Haus. We are committed to safeguarding the information you provide to us and ensuring that your privacy is protected. This policy explains the types of data we collect, how we use it, and the measures we take to keep it secure.
(a)User Profile Information
We collect personal information such as your full name, email address, and phone number. This information is used to create and manage your user account, facilitate bookings, and personalize your experience within the Application.
(b)Address Information
We collect your address details, including street address, city, and country, to assist in finding suitable accommodation options and facilitate booking transactions.
(c)Chat History
Our Application includes an in-app chat feature that allows Users to communicate with the hosts. We collect and store chat history to enable communication between Users and improve customer support.
(a)Data Storage and Processing
We store and process your personal data in secure servers, taking reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security practices to ensure the confidentiality and integrity of your information.
(b)Data Sharing
We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share certain information with our trusted partners and service providers who assist us in delivering our services, such as accommodation providers. We ensure that these partners adhere to strict data protection standards.
(c)Legal Compliance
We may disclose your personal information when required to do so by law or if we believe that such disclosure is necessary to comply with legal obligations, protect our rights, or enforce our terms of service.
(a)Access and Correction
You have the right to access, update, and correct your personal data held by us. You can manage your account settings within the platform or contact us directly for assistance.
(b)Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
(c)Opt-Out
You may choose not to provide certain information or opt out of specific data processing activities, such as marketing communications. However, please note that this may limit your access to certain features or services within our platform.
We reserve the right to update or modify this Privacy Data Policy from time to time. Any changes will be effective immediately upon posting the updated policy within the Application. We encourage you to review this policy periodically to stay informed about how we handle and protect your personal information.